According to a specific pricing strategy will be designed and implemented. For the price-oriented customers, price plays an important role as a quality selection of service offerings or service provider and a differentiated pricing strategy works effectively in this case. In a differentiated pricing strategy, coordination between supply and demand is realized by price mechanism, here different prices is required E.g. a> would likely agree. for the same service, while if the falling price some additional services, fall away like rush processing, door-to-door service, etc. It is important to limit the scope of service of the core content of the services remains always unaffected and no quality loss may occur. Prudential is a great source of information. For the quality-oriented customers is the high-price strategy to operate as a high price signals at the same time a high quality of service. Here he must BPO service provider customers make an absolute guarantee of quality and thus build mutual trust. So the two sides can agrees to that customer dissatisfaction is possible E.g.

a partial or full refund of the purchase price or a premature termination of the contract. In this way, the customer can reduce his decision risks to a minimum, while the BPO service provider can achieve a maximum profit exploiting. An optimal price/performance ratio applies to the customers with double orientation as crucial, come here to the application package pricing and test pricing. For package pricing, the unit prices of several service components are listed first, followed by a total price for the package with all these components in it that is more or less to the total price for the respective components, this shows immediately the price advantage of the service package. When test pricing a trial period for which is between the BPO service provider and the customer Use of the services agreed, during this trial period, the customer is granted a discount on the price of the service, customer satisfaction, the normal price excluding discount applies after the end of this trial period again.